Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Quick, helpful & efficient. Picked up from railway station & test drive on way back to office. Paperwork & car tax sorted within 20mins
I was recently looking to upgrade my car and came across Isaacs Car Company online. Their website said that they were a family run business so I thought I'd give them a try. From when I arrived and was greeted by the sales rep I instantly got a good feel for the place and felt confident and relaxed. The staff were exceptional. Very friendly and answered any questions I had thoroughly and honestly. I came away from there with exactly what I was looking for and was very happy with the service. I would highly recommend this company to anyone in the future.
Absolutely helpful in me buying my new car showing me everything I needed to know.
Lee and Jack were great. Helpful and polite. Car was exactly how described and was ready when they said it would be. Would highly recommend Isaacs cars.
Was looking for a Hyundai I30 and came across Isaacs car company selling one at a brilliant price. Considering the flawless 5 star reviews they currently have I had confidence that I would be dealing with a company who prides itself on customer satisfaction. And it was exactly that. The whole experience was perfect. Not at one point did I feel uncomfortable. The car itself was immaculate considering the year. I was sceptical at first for two reasons. Been looking for car for a couple of months and have had bad experiences. Two being if its too good to be true then it most probably is. However, that was not the case with this car. Took it for a test drive where it delivered as hoped. Salesman was not pushy, empathetic and reassuring. Electrics and all else was functioning perfectly. Would I recommend? Most definitely. Personally have not come across dealers with great service until now so pleased and grateful that I had the opportunity to deal with them.
Beautiful Volvo V40 Cross country recently purchased from Issac Car Co. Everything was trouble free from start to finish. Booked a viewing over the phone for the following day. The car was immaculately presented and a test drive had it sold straight away. We agreed to have the car delivered to my home address the following morning, and they were bang on time. I couldn't be more pleased, the car drives beautifully and I would highly recommend Issac Cars to anyone who is considering buying a great quality used car in the future
They are very welcoming extremely friendly and easy to deal with, they do all the paperwork for you so no faffing around , and the car was exactly how they described thanks Isaacs cars
Jack was absolutely professional in every way I have never purchased a car on line without viewing but put me at ease and gave me confidence to proceed the car was delivered half way up the country in a immaculate condition and as he exactly described it I can not fault any aspect of the whole experience thank you
I found Isaacs car company to be very professional, Lee and Jack made us very welcome when we went to view the car and did not pressure us in any way. We were kept informed of progress leading up to the collection of our car. l would not hesitate recommending Isaacs car company.
Informative friendly not pushy. Attention to detail when giving information.
The team at Isaacs Car Company were fantastic. The process from start to finish was informative and very smooth. The car was very well presented and nothing was too much to ask. I highly recommend this company if you are looking for a used car.
Very impressed with Isaacs car company. They are very professional, friendly and nothing is too much trouble. Would recommend anyone who's looking at buying a car to go to them.
We are very pleased with the service we've received from Isaacs when buying our car, all the way from initial conversation to the delivery. We were given plenty of information about the car, and after-sales support. It's been a while after the purchase, and we've had no surprises, everything is in order. Highly recommended.
Brought my car yesterday from this garage, great service, very friendly and helpful couldn't fault them.
Very friendly and professional people. Would use again.
Dealt with Lee throughout! Top bloke, truthful and honest and didn't seem like your typical pushy sales guy! All interaction were over the phone due to covid but worked really well! Had the car delivered as per the arranged date and time and everything with the car once it reached me was as described! Would deal with them again!
A pleasant experience from start to finish. Very friendly, helpful and genuine. All questions answered with no fuss.
Quick and easy. The sale went smoothly and the customer service was fantastic.
First time having to sort out a new car on my own + would like to thank Lee at Isaacs car co. for making it as smooth as possible, I did not feel pressured at all from start to finish + found a lovely VW Golf which I picked up today. MOT'd + Serviced, thoroughly checked + in lovely condition. I would not hesitate in recommending Isaacs Car Co to anyone looking to buy their next car.
What can I say, they bent over backwards to help us get the car we were after . very honest and straightforward every step was explained in detail would definitely be the first port of call for the next one..
Easy from start to finish saw the car online booked a test drive was exactly as described
Their service was Excellent and quick, they help with the taxing of the car and does everything online with DVLA Got my V5C three days after buying the car
patient shares honest opinion good prices go thru all the paperwork with you so you understand
Efficient and easy to deal with. Forecourt and office make for clean, tidy and comfortable surroundings.
Straightforward, polite and courteous experience. No waffle. Car was beautifully presented. Online registration of the vehicle and other formalities was very quick. Would recommend.
Had an excellent experience when purchasing a Vauxhall Meriva from here. Staff are all really friendly and go above and beyond. Glad I chose to purchase from them!
Fantastic customer service provided, good price for the car and really happy with overall service. Would definitely recommend to friends looking for quality used cars.
Superstar Customer service experience! Highly professional, exceptionally knowledgeable, and helpful!
Brilliant, helpful service from both Lee and Jack. Viewed the car on a Saturday and was ready to collect the following Wednesday after some body work. Really pleased with the results. MOT and PDI check were also done before I picked the car up. Part-exchange swap over was effortless. 100% recommend Isaacs!
Lovely, friendly and helpful staff, very easy straight forward purchasing process and the cars were very well presented :)
We made an appointment with Isaacs car company, when we arrived the car was presented and he then told us a bit about the car. We took it for a drive and decided to buy the car, we did a part exchange and they did all the paperwork changing the registration and tax. Best car buying experience , lovely clean car .
I didnt actually purchase a car in the end but their service is top class. I was given a car by a relative in the end and they refunded me my deposit and were very professional. I would recommend them to anyone easy to talk with and good communication skills.
Very professionally handled by the company. I asked a lot of questions and they came back on all my queries without delay. Stress free car buying experience. I wanted to get an independent mechanical and electrical check conducted before purchase, which was welcomed by the company (some garages I have dealt with in the past have not been overly enthusiastic about this). As with any used car, there were always going to be a few niggles identified but, Isaacs LTD were willing to listen and work with me to rectify reasonable fixes prior to purchase. Although it has been only a few days since purchase, the aftercare seems good and I have received a courtesy call and reassurance that if there is anything I need to bring up with them in the future that they will be more than happy to listen.
Great communication from start to finish. Car was delivered at a time convenient to me. Lovely car!
So friendly and helpful getting my first car and so happy with it, as described and even better in person. Thankyou for your help
Excellent service, very friendly staff and love my new car! Hassle free experience, mot and service done straight away and drove my new car away a few days later! Thankyou guys!
Very good customer service, car checked in the same day, definitely recommend and would buy next car from them
Super helpful, hassle free, couldn't have asked for more amazing service.
Friendly, professional and helpful service throughout, very happy with my new car.
Very polite employees l, amazing customer service
Lee and the staff at Isaacs were very friendly and we didn't feel any pressure to buy a car from them, they were very helpful and nothing was too much trouble, we will definitely be going back to them when purchasing a car in the future, we picked our new car up and everything was really easy and went smoothly. Thank you.
Excellent service - the staff were extremely helpful and very knowledgeable.
When I arrived at Isaacs Car company I was greeted with a warm welcome, the car was everything described as it was in the ad and they had all the paper work to back it up! Would defiantly recommend!
Really friendly and professional staff, I had a great experience, would definitely recommend.
Found my perfect car!! Such a friendly group of people. Made an enquiry, got my finance approved and had a service/mot and drove away in less than a week. So helpful, had all the answers I needed and no problems at all. Would 100% recommend. Thank you guys!!!
Great service from start to end really friendly staff and not overbearing.
Bought a lovely car. How experience dealing with the guys there was great. The salesman is very helpful. If I ever need another car I'll be definitely going back to them

Professional and courteous from start to finish. Sorted out a couple of little marks on the car. Pleasure to do business with L.
I have visited a few car sales companies over the last few days to look for a new car. On visiting Isaacs, I found the staff to be extremely professional and knowledgeable, they answered all my questions and more. I felt under no pressure during my visit and will definitely return once I have decided what make of car I decide to buy.
A great find, a little gem of a sales team! After looking at many cars and traders, we cannot praise Lee and Jack enough and we were very happy to go with Isaacs Car Company. From our first contact to driving away, Lee and Jack were very professional, no question was too silly and the conversation was open and honest. On viewing the car (a lovely Fiat 500), it was in great condition, all appropriate information was available and we had plenty of time to really look at and test drive the car with no pressure from them. On handover, Jack was very patient and went over the workings of the car and the whole process was very smooth. I know where to go when I next need a car and have already recommended them to a few people. Thanks
I bought this Fiat stilo car it was in very good condition body work was excellent and fully serviced, The Staff were brilliant and very helpful and knowledgeable
Excellent customer service whilst researching options for a car purchase. Although I was not going to make an immediate purchase the staff gave me their undivided attention and were only too happy to answer all my questions. They gave clear concise information on all aspects relating to a purchase, whether via cash, part exchange or financing. Will definitely return once I have made a decision on what car to buy.
Very helpful from the beginning to the end. Answered all questions helpfully and professionally.
I had the absolute pleasure of meeting and concluding a deal with Jack and Lee. I genuinely cannot praise their professionalism enough and it's a privilege to recommend Isaacs Car Company. There was none of the usual messing around tactics some car dealers use, the conversations were open, honest and left me feeling Isaacs have been very fair. Thank you very much and I wish you both every success.
Found them very helpful and friendly, I am very pleased with the car,there was a small dent and scratch which was repaired,and a nice job was done.hence 5 stars
If you want a straight and clear deal these are your guys. They were friendly and professional from the outset, explaining each step with patience. Once everything was finalised, I was particularly impressed with how xxx took time to explain all the ins and outs of the car and was even good humoured after I soaked him in screen wash! Overall a great experience on top of a brilliant car. Many thanks to all.
amazing from start to finish. Had a detailed virtual viewing because of Covid and had great communication throughout, as well as a thorough hand over. Highly recommend!
Used quite a few used car dealers over the years but these guys go above and beyond ,had a few cosmetic things I wanted done with car before buying but these were rectified without fuss ,salesperson is a pleasure to do do business with and very knowledgeable on all makes of cars ,would recommend isaac cars to anyone .
Great experience. We bought our car from Isaacs and they were super nice. We felt like we got a an honest deal!
It has been an absolute pleasure to deal with L. at Isaac's. The sales experience was faultless and hassle-free and I'm very pleased with my purchase. I can definitely recommend this car dealership. Thank you and keep up the good work!
What a friendly and fantastic company to deal with. From start to finish the communication was excellent. The car was immaculate and everything that was promised had been done. I would go as far as to say they went above and beyond my expectations. I would definitely recommend to anyone and I would buy from these guys again
Very professional company, helpful from the start, no pressure in trying to secure the deal, very knowledgeable about the car that I purchased. Would recommend to family and friends.
No problems with the service that the staff at Isaac Car Company Limited had provided,always polite and helpful,after service was helpful,would recommend this Car Company.

Lee was great. Informative, helpful and left us really pleased with our purchase. Highly recommended.
Extremely professional. Very satisfactory customer service.
Made to feel I was the focal point of what they do rather than a by product of it. From the first phone call through to test driving and on to purchase I found the people here honest, open and accommodating. No pressure sales just good customer service. They were fantastic in assessing my needs and that I bought the right car for me that was both in budget and reflective of my needs. They gave a good trade in value for my old car as well. Not only recommended but will buy here again ... in fact they are looking for a vehicle for my wife currently. Well done Isaacs ! Especially Lee.
Was very quick and excellent service!! Love my new car, got it very clean!
Cannot recommend this company highly enough , attentive, professional , helpful from start to finish when we picked the car up , we were not pressured in anyway and lee gladly answered any and all our questions and also the quality of cars is second to none , we drove away extremely happy. And on top of all that they are nice genuine down to earth blokes who made us feel like we were doing a deal with mates rather than salesmen, thanks fellas much appreciated and I promise we will be back one day and will suggest you to anyone that wants a new car.
Love my car. Great service. Jack was very helpful and sent me a video of the car before we visited.
Testimonial :I purchased a vauxhall astra about 3 months ago from Isaacs car company in billericay (I wanted to give it a while before leaving a review incase I needed to use their warranty) the car I bought is great, very happy with it, and the device from Isaacs car company was great, very friendly people and I had no pressure what so ever! I heard about Isaacs car company through my mum who purchased a ford fiesta a few months earlier, she had a couple of minor problems after buying which happens when buying used cars, the thing we were impressed with was how much Isaacs car company bent over backwards to rectify the problems, they went to great lengths to get the problems rectified! I would highly recommend Isaacs car company, if I need a car in the future I will go back!
These guys are better than your average.
I bought my very first car from the company. I' m so gratefull to Lee for the lot of help what he did to me. Kind and very good customer service what I've got, I would suggest them to anybody who want to buy a good car. Many thanks Isaacs Car Company, my dream comes true.
This is the second time I have bought a car from this dealer. Great service from the owners. Car came with a clean bill of health and the few items I noticed on the test drive had been rectified. All the paperwork, transfer of ownership etc was done in the office and I just drove it away. Will happily visit for any other car I may need in the future
Charlie M
From the 1st contact with Isaacs car company I was treated excellently. The service I was provided was top quality and the vehicle is very well maintained with Full service history/logs
Small firm, extremely helpful and informative staff. I purchased a car, sale was without any pressure. I wouldn't hesitate to recommend to friends and family.
Very pleasant transaction. Completely trustworthy company.
Just purchased a car from Lee at Isaac's car Company. Really impressed with whole process. And Lee kept in contact with us in the week before we picked up the car. He made sure the car was fully serviced, 12 month MOT done and any extras we asked for. Cant fault the service/process and highly recommend Isaac's car company
Very friendly staff, they were willing to discuss all aspects of the car openly and honestly. Made myself and my girlfriend feel comfortable throughout including a decent test drive. They are a smallish dealer that focus on quality. Had the car over a month now with no issues. Would definitely recommend.
Very helpful Salesman when purchasing a car for my father. The car was in excellent condition and was fairly priced. Would definitely recommend.
Very good company I bought car leaving my old one So everything was done very quickly and good
Polite and helpful staff. I didn't feel pressured into making a purchase at any point and I felt I was free to make my own decisions in my own time. I was looking to take a bank loan to make a purchase but they helped me to make a better choice by using a finance option that was cheaper monthly payments.
Friendly and informative service, no pressure, decent test drive, brilliant car! Honestly cannot fault at all!
These people went above and beyond to get me what I wanted and I would recommend them
They were extremely polite and helpful. Went through everything on the car and even helped me with attaching my phone to bluetooth.
Helpful, friendly, professional staff. No pressure when looking for vehicle. Great value for money and good variety of cars to choose from. Also great help with getting finance. Thank you for a easy stress free experience and very happy with my car buy. Highly recommended.
Brilliant service drove up had a test drive and left the very same day with my new car! Very happy with the car still to this day. Service was brilliant also. Highly recommend
Tracy Johnson
Very professional, great service. Love my new car!
Jingyue Zhao
The Isaacs car's team were knowledgeable about a number of different makes and models of cars I enquired about and test-drove. They never tried a hard-sell, they listened to our requirements and attempted to find us the ideal car, which extended to specifically searching for and finding us a great car when we'd just missed out on one they'd had in stock. As new a new driver I had plenty of questions and the Isaacs cars team willingly spent time answering them all, elaborating further and making motoring recommendations. The care, attention and level of service we received was excellent and does great credit to a local business and serves as an example of the level of service we should all be seeing from businesses who want repeat custom and loyalty.
Mustafa Osman
Overall good experience honest and helpful staff no complaints would definitely recommend and use again many thanks
Keith Daly
Friendly and relaxed, will use again, happy with the car purchased.
James H
I had an amazing experience, great staff and I left with a great car. You may find it difficult to find them at first due to being on a private road, but once you do you won't regret it
Kevin Broadway
Meeting with the team was a breath of fresh air, their approach is purely customer focused. Whole experience was painless and honest. Nice touch wearing company polo shirts.
Kirsty T
Recently brought a polo from Isaacs. I went to drive it home and an engine light came on. I called them back and they told me to bring it straight back. Was given my old car back so I could get on with my planned holiday. My polo was then delivered back to me 4 days later having being fixed. Very please with how quickly it was turned around. All staff were very helpful. Would highly recommend.
Very professional experience, friendly staff who assisted us well.

Issacs were brilliant to deal with from beginning to end. Nothing was too much of a hassle and they went above and beyond to get us on the road.

Really nice people. Got a really good service with no pressure to buy. Over the moon with my new car would definitely recommend.

Ross McColgan
A very good dealership, that puts their customer first. I got a fair deal with a car that drives as it should. It's well worth a visit and make sure you call the guys of the car you're after is not on the stock list, as they can source vehicles. My salesman is a top guy with none of the dribble I've been used to. I would certainly recommend Isaacs Car Company and will be back for my next car,

Sian English
I would like to thank Isaacs car company for their friendly and helpful service.I bought a lovely little smart car from them which I couldn't be happier with. The guys answered any questions and were very patient, even offering to pick me up from the station if I needed to when coming to pick up the car. Would defiantly recommend them to friends and family.

Neil West
Isaac's cars are fantastic. Literally the best dealer I have ever used. Jack and Lee both went above and beyond to sort a few things on the car that another dealer may well have told me to like it or lump it kind of thing. I picked my car up today to find out they did a few other bits I wasnt even aware of at cost to them. The car is gleaming and the few bits i asked for to be done were without question. They really do put there customers first and we will be buying from them again in a year when my wife is due to need a car. I highly rate them to anyone that needs a car definitely give these guys a look you wont be disappointed.
Jordan Osborn
Really good experience buying through this company, asked to see a car at short notice and they were very flexible. Let me take my time viewing the vehicle and didn't pressure me at any point to try and make a sale, the vehicle was in good condition for its age and runs perfectly. Would certainly consider buying from here again!
Tommy Baker
I've been looking around for an upgrade for quite some time now and wanted a reliable car within my price range. The staff at Issacs were able to help me choose the car that was right for me and kept me up to date throughout the whole buying process. The car was in immaculate condition and had all necessary paperwork for me to buy the car. Any queries that I had were answered quickly and accurately which meant that my car was ready as soon as possible. Would highly recommend their services.
Michael Cornhill
Great experience buying from them, made it simple and easy
Dominic Lane
Professional and friendly service... I brought a small aygo as a commuter.
Adam Finney
I have to be honest, I went there only to view to start with and ended up buying a car there and then, 2 of the nicest guys I've ever met that sell cars, couldn't of been more helpful and very knowledgeable about the cars they where selling, if your thinking of going here to look I strongly advise it, couldn't be more happy. Thanks guys 👍🏻
Andrew N
Great and pleasant experience. Staff friendly and helpful. Overall very happy
Pat Smithson
Fantastic place to buy a car, over the moon with mine. Very helpful, customer service is excellent. Extremely well presented cars at great prices, highly recommend 5*****
Matthew Knott
Great service at Isaacs Car Company Ltd from start to finish. Very happy with my new car. Quick turn around from viewing car to it being serviced and MOT'd and cleaned . Would certainly recommend Isaacs to family and friends.
Helen Burns
An Amazing Service, Totally five star, nothing was to much trouble and without question would recommend them to family and Friends. Cannot thank You enough
Bethany Cooper
Had a wonderful experience with this company. Very helpful, professional and friendly. Helped me source my perfect car. Would highly recommend.
Jason Cooper
Highly recommend Isaacs car company, very friendly, knowledgable and professional service. Thank you very much.
Jessica Y
Great service from Isaacs Car Company. No fuss, no hassle. just a great personal and detailed service and would certainly recommend to others
Collin Scales
Very helpful and knew their product . Pleasant and non pressured experience.
Bradley Wade
Bought a Fiesta from Isaacs car company and was very happy with the car and the service. would give 5* and would recommend to friends and family
Amanda Crockford
Couldn't be happier with the service I received always there to answer any question and very friendly would highly recommend.
Dawn Triffit
What a Fantastic company Jack is excellent & is easy to do business with very and he knows his stuff about cars too would 100% use them again Thank you for a great experience
Cara Foster
Excellent customer service. I felt totally at ease with no pressure for a sale! I felt that all my questions were answered openly and trusted my gut instinct. Car was immaculate. Very pleased. Thank-you to the team at Isaac's . Would recommend.
Carl Bennett
Amazing knowledge friendly and professional found out perfect car for our budget. I wouldn't think twice about recommending friends a family Thank you we love our new family car
Elizabeth A
Love my DS3. Jack and Lee were just great to deal with
Janice Cartwright
Great first class service from Lee. Had an upgrade on warranty at a great price. Top class all round. Will definitely be recommending Isaacs Car Company.
Lloyd Smith
Brilliant service from the guys at isaacs. Bought a Scenic from them and the process was easy as anything.
David Newmarch
Superb service throughout from the guys at Isaacs and tailored a finance package to suit me on my new Kuga.
Neil Davidson
Great customer service from Lee and Jack regarding the purchase of a Fiat Punto. There was no fuss and they got the work done on the car that they said they would with no hassle at all. Would definitely recommend
Kevin Piper
I travelled up from Cornwall to purchase a Z4. Lee collected me from the station and the sale went very smoothly. Worth the journey to buy from these guys
Deborah Mallen
Bought a Kia Sportage and got a good finance package too. Isaacs are very helpful and the service was second to none, even collected me from home to help out
Oliver Hall
Bought a Fiesta for my son and the service from Isaacs was second to none from start to finish and even delivered the car
Dennis B
He was very and helpful he showed us all over the car and took out in the car for a road trial. Would recommend Issac cars to everybody
Stuart G
Very helpful and polite. One of the best, most straightforward, experiences I've had when viewing and purchasing a vehicle.
Dennise H
Absolutely brilliant service from Isaacs cars,very efficient,professional & friendly. Can not fault anything. Highly recommend using Isaacs cars. Fantastic service
Corinna B
Friendly genuine service. Totally recommend to anyone looking for honest trader!
Jenna C
From seeing the online advert to speaking to the dealership on the phone, I knew this is where I wanted to buy my next car from. The descriptions were accurate. I went to view the car and took it away the same day, the whole process was just simple and easy. Extremely happy customer, certainly be back in the future and would highly recommend. Issacs Car Company is the place to buy your next car!
Lucy H
I've just bought my new car through Issacs Car Company Limited and I am blown away by how amazing the whole process has been! They have been amazing and very patient with me whilst looking at the car, with it being better than I ever expected! The car is perfect and it has beem a very smooth sale with no hassle what so ever, not rushed at all and with outstanding service at all times. I would defiantly recommend Issacs Car Sales Limited if you are thinking about buying a new car, I know where I will definately be buying my next one :) Thank you so much, from one happy customer
Leah F
Excellent service would highly recommended. They sell a large variety of used cars and have amazing customer service .
Olusola O
Fantastic customer service, very respectful and amiable personality . Very support from start till end. Dealer took upon himself to service car and drove the car to my home with no extra cost. No hidden charges, car well maintained, no disappointment, i cant wait to get my next car from Isaac Car. Good dealer, awesome customer service and good value for money.
Darryn S
Thank you so much for being so helpful and friendly and what a great service. Easy, quick and reliable, thanks for looking after us 😊 🚙 Did our tax for us, serviced the car before we got it, and completed the online form to hand over the car to us. Would def recommend to anyone for buying and selling.
Liam C
Yesterday I bought an '59 Mazda 2 from Isaac's Car Company and I cannot be more satisfied with my purchase. The car was immaculate inside and out and came with a full set of paperwork, for a very good price. The service was professional and excellent so I had full confidence in purchasing the car and that it would be reliable for several years. Will definitely be considering this dealer for my next car and I would recommend Isaac's Car Company to anyone looking for a car. 10/10.
Sonya H
Professional and polite on first communication, really appreciated them staying in touch as we weren't local. Friendly , helpful and knew his trade when we went to look at car. Would definitely recommend them to other people. Thanks